Nate Fietzer

Experienced Leader

Nate Fietzer's Resume

Nate Fietzer

Experienced Leader

Send me a message
Nate Fietzer's Resume

Hi, I'm Nate Fietzer!

Experienced Leader

An enthusiastic leader that offers over 12 years of experience in leadership roles. Excellent team leader and problem solver with a resourceful and flexible approach to team management

Profile

Full Name

Nate Fietzer

Location

Kaukauna, Wisconsin, USA

Email

natefietzer@gmail.com

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Education

High School Diploma

New London Senior High School Graduation May 1998

Associate Android Developer Certification

Google Inc Currently Enrolled

In this course, students learn to develop, test and debug Android apps. Upon completion of the final exam prepared by Google Inc, students will receive an Associate Android Developer Certification.

WORK EXPERIENCE

Boys & Girls Club of the Fox Valley

Program Director at Edison & Columbus Elementary Schools August 2022 - Current

● Managed the implementation and delivery of operations, programs, services and activities that facilitate achievement of Youth Development Outcomes.
● Provided leadership, guidance and discipline to Club members and served as the main liaison with Club families.
● Provided program staff with resources and day-to-day supervisory support necessary for them to effectively implement learning programs.
● Ensured programs and activities within the school had a clear vision and have widely understood short-term and long-term plans. Written goals and objectives were established through a collaborative process which aligned with the overall mission of the Boys & Girls Club.
● Ensured a healthy and safe environment for all Club Members.
● Fostered positive public relations to increase the visibility of programs, services and activities within the club and the community. Also participated in community events and groups such as Neighborhood Ed , Lights on After School and the Appleton Christmas Parade.
● Launched a successful new extended day before and after school site at Edison Elementary in Appleton, Wisconsin.

Brandt Hospitality Group - Appleton, WI

Guest Services July 2022 - Current

● Ensured every guest was greeted and welcomed in a unique and personable way upon arrival.
● Booked guest hotel reservations.
● Registered guests to the hotel, verifying reservation, personal information and securing payment information.
● Answered and routed calls as appropriate; took guest messages with accuracy.
● Promoted the brand loyalty program and provided recognition and benefits to all present members.
● Anticipated guests’ needs and responded timely, efficiently, appropriately and in a friendly manner.
● Assisted in resolving guest complaints regarding service and/or accommodations.
● Responsible for cash drawer contents and transactions during shift.
● Maintained accurate records including cash flows, registration cards, reservation cards, and property walks.
● Processed all market and retail transactions for the guests.
● Assisted in handling mail and other electronic communication and provided guests with information regarding hotel facilities and local attractions.
● Maintained appropriate market inventory levels, restocked when necessary.
● Handled confidential information, including guest records, with a high degree of integrity.

Brandt Hospitality Group - Appleton, WI

Operations Manager June 2021 - July 2022

● Provided mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.
● Assisted the General Manager with budgeting, forecasting, and P&L reports.
● Managed sourcing, interviewing, onboarding, culture training, and ongoing development of every department within the hotel with a focus on team member satisfaction, productivity, and guest satisfaction.
● Responsible for running a daily meeting with the entire staff to communicate guest satisfaction scores, hotel occupancy, information about VIP guests, and special requests as well as provide training to consistently improve guest satisfaction scores.
● Managed training for all staff including safety training and standard operating procedures.
● Implemented new processes for improved communication between front desk staff, housekeeping, maintenance, and breakfast attendants.

Pathways Church - Appleton, WI

Children's Ministries Pastor August 2017 - June 2021

● Implemented a safety and security policy that provided a level of comfortability with parents trusting our team with their children.
● Developed and maintained a safe and clean children's ministry environment, which included a complete redesign of the children's ministry space, utilizing ergonomic design installations.
● Conducted special ministry events including but not limited to family and kid events, mission programs, camps, staff/volunteer retreats, and training events.
● Key participant on the Pathway's Church Pastoral Leadership Team, assisting with leadership development, child dedications, water baptisms, family follow-ups, parent and child counseling, and hospital visitations.
● Monitored program leaders for adherence to rules, policies, and mission.
● Recruited, coached, and supported program volunteers.

Pathways Church - Appleton, WI

Assistant Children's Ministries Pastor June 2011 - July 2017

● Implemented a new curriculum and leadership model that allowed volunteers to make a greater impact in kid’s and family’s lives.
● Created and managed strategies for recruiting and training, including methods to build community amongst 250+ volunteers.
● Organized community events varying in size and purpose including an annual Indoor Easter Egg Hunt with more than 10,000 in attendance.
● Regularly met with volunteers to not only provide training in their volunteer role on the team but also to help them grow in their personal development.

Candlewood Suites - Appleton, WI

Assistant General Manager July 2009 - June 2011

● Scheduled and regularly conducted routine inspections of the front office, hotel rooms, and public areas to ensure the appearance of each area reflected highly on the hotel, brand, and company.
● Evaluated guest satisfaction data and developed plans to achieve established goals related to guest satisfaction scores, front desk activities, and IHG Reward Club enrollment metrics.
● Oversaw housekeeping and maintenance functions including scheduling, evaluation, and training.
● Managed day-to-day execution of IHG's reservations programs in addition to managing the security of monies, credit card transactions, and guest information.
● Evaluated existing document management systems and procedures in order to assess the overall effectiveness and efficiency of document management systems.

CONTACT

SEND ME A MESSAGE

    Phone No

    1.920.213.1367

    Email

    natefietzer@gmail.com

    Thank You